Terms and Conditions

Acceptance of These Terms and Who May Use the Site

These Terms and Conditions form a binding agreement between bizz and you, the person or organization accessing www.bizz.ai. They govern your use of the website, its pages and content, the contact form, the "start a project" intake form, the newsletter subscription, and any other feature we make available through the site. By accessing, browsing, submitting a form, subscribing to our newsletter, or otherwise interacting with www.bizz.ai, you confirm that you have read, understood, and agreed to these terms. If you do not agree with any part of them, please stop using the site.

www.bizz.ai is a business to business marketing and enquiry site. It is intended for individuals who are at least 18 years old, who have the legal capacity to enter into contracts, and who are acting for themselves as business professionals or on behalf of a company, partnership, or other organization. If you submit an enquiry on behalf of an organization, you represent that you are authorized to do so and that the organization is bound by these terms. The site is not directed to children, and we do not knowingly collect information from anyone under 18.

bizz is a software development agency with its delivery team based in India, working with clients in the United States, the European Union, the United Kingdom, and other regions. The site is operated from India. If you access it from elsewhere, you do so on your own initiative and are responsible for compliance with the laws that apply to you locally. Questions about these terms can be sent to hello@bizz.ai or raised by phone on +91 8799379425, and we aim to respond to written queries within five business days.

Definitions of Key Terms

The following definitions apply throughout this document. Where a defined term is also used in a signed agreement between bizz and a client, the definition in that signed agreement takes precedence for the purposes of that engagement. Reading these definitions first will make the rest of this document easier to follow, because several sections turn on the distinction between casual use of our marketing website and a paid professional services engagement governed by contract.

As a matter of interpretation, terms that appear in the singular include the plural and the reverse, references to writing include email and other durable electronic records, and references to a statute include that statute as amended or replaced. Headings are included for convenience only and do not affect the meaning of any provision. The words "including", "for example", and "such as" introduce illustrations and are never limiting. Where a period is expressed in days, business days means days on which banks are ordinarily open in Ahmedabad, India, unless the context or a signed agreement says otherwise.

• "bizz" means the software development agency operating www.bizz.ai, together with its personnel, subcontractors, and affiliates, referred to as "we", "us", or "our".
• "Site" means www.bizz.ai and all pages, forms, content, and functionality made available through it.
• "User" or "you" means any person or organization that accesses or uses the Site, whether or not a client.
• "Client" means an organization that has entered into a written agreement with bizz for professional services.
• "Services" means the professional services bizz provides, including custom software development, web and mobile application development, AI and machine learning, cloud and DevOps, data and analytics, QA and testing, UI and UX design, legacy modernization, and staff augmentation or team extension.
• "MSA" means a master services agreement or equivalent framework contract signed by bizz and a Client.
• "SOW" means a statement of work, order form, proposal, or engagement letter signed under an MSA that describes specific scope, deliverables, fees, and timelines.
• "Deliverables" means the work product bizz creates specifically for a Client under an SOW, such as source code written for that engagement, designs, documentation, and reports.
• "bizz Materials" means pre-existing or independently developed tools, libraries, frameworks, templates, accelerators, methodologies, and know-how used to produce Deliverables.
• "Client Materials" means data, content, credentials, systems access, brand assets, and other materials a Client provides to bizz.
• "Confidential Information" has the meaning given in the confidentiality section below.

Scope of These Terms and Relationship to Client Agreements

These terms govern use of the Site. They are not a services contract and they do not commit bizz to perform any work or commit you to purchase anything. Sections describing ownership of work product, fees, confidentiality, AI usage, and liability are included here so that prospective clients understand the framework we normally operate within, and so that these principles apply by default in the narrow situations where work begins before a full contract is countersigned, for example a short discovery call or a paid technical assessment agreed by email.

Professional services are governed by a separate written agreement, ordinarily an MSA together with one or more SOWs, and in some cases a data processing agreement or a non-disclosure agreement. Where any conflict or inconsistency exists between these terms and a signed MSA, SOW, DPA, or NDA, the signed agreement controls for that engagement, and these terms continue to apply to anything the signed agreement does not address, such as your general use of the Site. This layered structure keeps the Site rules simple while allowing each engagement to carry the commercial detail it needs.

Nothing on the Site and nothing in this document is legal, tax, regulatory, or professional advice, and no attorney client or similar relationship is created by reading it or by contacting us. Contract terms, intellectual property arrangements, data protection obligations, and liability allocations should be reviewed by your own counsel before you sign anything. We encourage every prospective client to have a qualified lawyer in its own jurisdiction review our MSA and SOW templates, and we will engage constructively with reasonable redlines.

Permitted Use, Registration, and Account Expectations

Subject to your compliance with these terms, bizz grants you a limited, personal, non-exclusive, non-transferable, revocable licence to access and view the Site for legitimate business purposes, such as evaluating our services, requesting a proposal, reading our blog, or subscribing to our newsletter. You may print or download individual pages for internal reference. This licence does not permit any commercial redistribution, resale, systematic copying, or incorporation of Site content into another product, dataset, or service, and it terminates automatically if you breach these terms.

The Site does not require a general public account. Where bizz separately provides access to project resources such as a client portal, code repository, staging environment, issue tracker, shared drive, or communication channel, that access is provided for the named individuals we agree with the Client and is subject to these terms and to the applicable MSA or SOW. Credentials must be kept confidential, must not be shared or reused across organizations, and must not be retained after the individual leaves the engagement.

When you submit information through the contact form, the "start a project" intake form, or a newsletter signup, you agree to provide accurate, current, and complete details, including a working business email address, and to keep them updated if they change during an active enquiry. You must not impersonate another person or organization or misstate your affiliation with one. Please notify us at hello@bizz.ai within 24 hours of discovering any suspected credential compromise, unauthorized access, or misuse of an account or environment we have provided.

Prohibited Conduct

You must use the Site lawfully and in good faith. The activities listed below are prohibited whether carried out directly, through an agent, or through automated means, and whether or not they cause measurable harm. This list is illustrative rather than exhaustive: conduct that is plainly abusive, deceptive, or damaging is prohibited even if it is not named here. We reserve the right to investigate suspected violations, to preserve relevant logs, to block access, and to report unlawful activity to the appropriate authorities.

We take unauthorized security activity particularly seriously. If you believe you have found a vulnerability in the Site or in software we have delivered, please report it responsibly to hello@bizz.ai with enough detail for us to reproduce it, and give us a reasonable period, ordinarily 45 days, to remediate before any public disclosure. We will acknowledge good faith reports and will not pursue researchers who act responsibly, stay within the scope described here, and avoid accessing, altering, or exfiltrating data belonging to others.

• Scraping, crawling, harvesting, indexing, or systematically extracting content, contact details, or code samples from the Site, other than by well behaved search engine crawlers that respect our robots directives.
• Automated or bulk access, including scripted requests, headless browsing at scale, or any activity that imposes an unreasonable load on our infrastructure or that of our hosting and analytics providers.
• Reverse engineering, decompiling, disassembling, or attempting to derive source code, architecture, or underlying ideas from any software, component, or demonstration made available through the Site, except where such a restriction is prohibited by applicable law.
• Security testing of any kind, including penetration testing, vulnerability scanning, fuzzing, denial of service testing, or social engineering of our personnel, without our prior written authorization and an agreed scope.
• Uploading, transmitting, or linking to malware, ransomware, worms, logic bombs, or any other malicious or destructive code.
• Using our forms or newsletter to send spam, chain messages, phishing content, unsolicited sales pitches, recruitment blasts, or fraudulent enquiries, or submitting false, test, or junk entries at volume.
• Competitive intelligence harvesting, including submitting an enquiry under a false pretext to obtain pricing, methodology, staffing, or proposal information for a competitor.
• Using Site content, blog articles, case studies, or code samples to train, fine tune, or evaluate machine learning models without our prior written permission.
• Circumventing rate limits, access controls, geographic restrictions, authentication, or any technical measure that protects the Site.
• Framing, mirroring, or republishing the Site or substantial parts of it, or presenting our content in a way that implies endorsement, partnership, or affiliation that does not exist.
• Interfering with other users, harvesting personal data about them, or using the Site in a way that violates privacy, data protection, anti-spam, or intellectual property laws.

Intellectual Property in Site Content, Trademarks, and the bizz Brand

All content on the Site, including text, articles, case studies, page copy, graphics, illustrations, icons, photographs, videos, animations, layout, page design, code samples, downloadable materials, and the selection, arrangement, and structure of that content, is owned by bizz or by our licensors and is protected by copyright, database rights, and other intellectual property laws worldwide. Except for the limited viewing licence described above, no right, title, or interest in any Site content is transferred to you, and all rights not expressly granted are reserved.

The name "bizz", the bizz wordmark and logo, our brand colours and visual identity, and any taglines or product names we use are trademarks or unregistered marks of bizz. You may not use them as part of your own name, domain, product, service, metadata, advertising keywords, or social media handle, and you may not use them in a manner that is likely to cause confusion, dilute the brand, or suggest sponsorship or endorsement. Third-party names and logos that appear on the Site remain the property of their respective owners and are used for identification only.

You may quote short excerpts from our blog or case studies for commentary, news reporting, or research, provided you do not alter the meaning, you attribute the excerpt to bizz, and you link to the original page on www.bizz.ai. Any broader reuse, including translation, syndication, republication, or inclusion in a commercial dataset or training corpus, requires our prior written consent. Requests for permission, and any notice of alleged infringement of your own rights by Site content, should be sent to hello@bizz.ai with sufficient detail to identify the material.

Ownership of Work Product in Client Engagements

For paid engagements, our default position, which the applicable SOW may vary, is that the Client owns the Deliverables created specifically for it. Upon receipt by bizz of all fees, expenses, and applicable taxes due under the relevant SOW, bizz assigns to the Client all right, title, and interest in the Deliverables, including custom source code written for the engagement, bespoke designs, engagement specific documentation, and reports. Until full payment is received, bizz retains ownership and grants the Client only a limited, revocable licence to evaluate the Deliverables internally.

bizz retains all right, title, and interest in bizz Materials, meaning anything we owned or developed before the engagement or independently of it, including internal libraries, frameworks, boilerplate, CI and CD pipelines, infrastructure templates, prompt libraries, testing harnesses, design systems, checklists, and methodologies. Where bizz Materials or reusable components are embedded in or necessary to operate a Deliverable, bizz grants the Client a perpetual, worldwide, non-exclusive, royalty free, transferable licence to use, copy, modify, and distribute those components as part of the Deliverable, but not to license or sell them on a standalone basis.

Nothing in an engagement restricts bizz from using the general skills, knowledge, techniques, and experience its personnel acquire, including residual knowledge retained in unaided memory, in work for other clients, provided we do not use or disclose Client Confidential Information and do not infringe the Client's intellectual property. Client Materials remain owned by the Client, which grants bizz a licence to use them for the duration and purpose of the engagement. Publicity, logo use, and case study rights are addressed in the SOW, and we will not name a Client publicly without written approval.

Third-Party and Open-Source Components

Both the Site and the software we build commonly incorporate third-party and open-source components, including runtimes, frameworks, libraries, UI kits, model APIs, SDKs, cloud platform services, managed databases, observability tools, and payment or messaging providers. These components are not owned by bizz and are not covered by any assignment of Deliverables. They are licensed to you or to the Client directly by their respective owners under their own terms, which may include permissive licences such as MIT, Apache 2.0, and BSD, copyleft licences such as GPL and AGPL, or commercial subscription terms.

During delivery we select components with an eye to licence compatibility and maintenance health, and on reasonable request we will provide a list of the material open-source components included in a Deliverable together with their licences, or a software bill of materials where the SOW provides for one. Responsibility for ongoing licence compliance, including any obligations triggered by later redistribution or by a change in how the software is deployed, sits with the Client once the Deliverables are handed over and the Client controls the deployment.

bizz makes no warranty of any kind in respect of third-party components or services and is not responsible for their availability, accuracy, security, pricing changes, deprecations, breaking changes, rate limits, or discontinuation. Where a third party changes or withdraws a service in a way that affects delivered software, remediation is treated as new work under a change order unless the applicable SOW says otherwise. Any support, indemnity, or service level commitment for a third-party component flows from that third party, not from bizz.

Submissions and Feedback

We welcome feedback, suggestions, ideas, feature requests, bug reports, and comments about the Site, our content, or our services. If you send us feedback of that kind, whether through a form, by email to hello@bizz.ai, in a call, or on a public channel, you grant bizz a perpetual, irrevocable, worldwide, royalty free, sublicensable, and transferable licence to use, reproduce, modify, publish, and otherwise exploit that feedback for any purpose, including improving our services and developing new offerings, without any obligation of confidentiality, attribution, accounting, or compensation to you.

Please do not send us confidential, proprietary, or personally sensitive material through the public forms on the Site. Information submitted through the contact form, the "start a project" intake form, or the newsletter signup is not treated as confidential unless and until we have a signed non-disclosure agreement in place, and we handle it in accordance with our privacy policy. If you need to share sensitive details to scope an engagement, tell us and we will put an NDA in place first, usually within two business days of your request.

bizz does not accept unsolicited business ideas, inventions, pitches, or proposals for evaluation, and we cannot enter into confidentiality obligations by implication. If you submit such material anyway, it will be treated as feedback under the licence above, and you agree that bizz is free to develop, acquire, or work on anything similar or identical without liability to you. We may already be working on comparable ideas, and independent development by us or by our other clients is not evidence of misuse of your submission.

Estimates, Proposals, and the Non-Binding Nature of Site Content

Content on the Site is provided for general information and marketing purposes. Service descriptions, technology lists, delivery timelines, indicative price ranges, team structures, and turnaround claims are illustrative and do not constitute an offer capable of acceptance, a quotation, a warranty, or a commitment to perform. Case studies, client outcomes, benchmark figures, and performance metrics describe specific past projects under specific conditions and are not predictions or guarantees of what will happen on your project, which will differ in scope, data, integrations, and constraints.

Estimates and proposals we share during a sales conversation, including ballpark figures, sprint counts, effort ranges, and target dates, are non-binding until captured in an SOW signed by both parties. Every estimate rests on stated assumptions about scope, availability of Client stakeholders and data, third-party dependencies, environment readiness, and the absence of material change. If those assumptions do not hold, the estimate no longer applies. Proposals are ordinarily open for acceptance for 30 days from issue, after which pricing and team availability may be revised.

Once an SOW is signed, changes to scope, priorities, technology, or acceptance criteria are handled through a written change order that records the impact on effort, cost, and schedule. Agile and time and materials engagements are estimated rather than fixed, and the estimate is a planning tool, not a cap, unless the SOW expressly creates one. We commit to flagging material variances against an estimate promptly, ordinarily within five business days of identifying them, so the Client can make an informed decision about scope.

Fees, Invoicing, Late Payment, and Taxes

This section sets out the framework we normally apply to commercial engagements. Commercial terms for any specific engagement, including rates, currency, billing model, milestones, retainers, and any service credits, are set out in the applicable SOW, which controls if it differs from what appears here. No fees are payable simply for using the Site, and submitting an enquiry, requesting a proposal, or subscribing to the newsletter costs nothing and creates no payment obligation of any kind on your part.

Unless the SOW says otherwise, bizz invoices monthly in arrears for time and materials work and on milestone completion for fixed scope work, and invoices are payable within 15 days of the invoice date in the currency stated on the invoice. Invoice queries must be raised in writing within 10 business days of receipt, with the disputed line items identified; undisputed amounts remain payable on time. Bank charges and currency conversion costs are borne by the Client, and payments must be made in cleared funds without set off or deduction.

Overdue amounts accrue interest at 1.5 percent per month or the highest rate permitted by applicable law, whichever is lower, calculated from the due date until payment. If an invoice remains unpaid 15 days after a written reminder, bizz may suspend work, pause access to environments, and withhold delivery or transfer of Deliverables, and any assignment of intellectual property remains ineffective until payment is received in full. Suspension on those grounds is not a breach by bizz, and agreed timelines extend by the length of the suspension.

All fees are exclusive of GST, VAT, sales tax, and similar levies, which the Client pays in addition at the applicable rate. If law requires the Client to withhold or deduct tax from a payment, the Client will gross up so that bizz receives the amount it would have received without the withholding, and will provide withholding certificates or equivalent evidence promptly. Each party remains responsible for taxes on its own income. Expenses such as travel, third-party licences, and cloud usage are recharged at cost where the SOW provides for them.

Confidentiality

Each party may receive information from the other that is marked confidential or that a reasonable person would understand to be confidential given its nature or the circumstances of disclosure. This includes technical architecture, source code, roadmaps, pricing, commercial terms, business plans, customer and employee data, security details, and the contents of proposals. Each party agrees to protect the other's Confidential Information with at least the degree of care it applies to its own, to use it solely for the purposes of the relationship, and to limit access to personnel and subcontractors who need it and who are bound by comparable obligations.

These obligations do not apply to information that is or becomes public through no breach by the receiving party, that was rightfully known without restriction before disclosure, that is rightfully received from a third party without a duty of confidence, or that is independently developed without use of the other party's Confidential Information. If a party is compelled by law, regulation, or court order to disclose Confidential Information, it will, where legally permitted, give prompt notice so the other party can seek protective relief, and will disclose only the portion legally required.

Confidentiality obligations continue for three years after the end of the relevant engagement, and indefinitely for anything that qualifies as a trade secret or as personal data under applicable law. On written request following termination, each party will return or securely destroy the other's Confidential Information within 30 days, except for copies retained in routine backups, in professional records, or as required by law, which remain subject to these obligations for as long as they are retained. Where an engagement involves personal data, a separate data processing agreement governs that processing and prevails over this section on data protection matters.

Data Protection and Information Security Practices

How bizz collects and handles information submitted through the Site is described in our privacy policy, which forms part of your agreement with us and should be read alongside these terms. In summary, we collect the details you choose to give us through the contact form, the "start a project" intake form, and newsletter signups, together with limited technical and analytics data about how the Site is used. We use that information to respond to enquiries, prepare proposals, deliver services, improve the Site, and send communications you have asked to receive.

Where bizz processes personal data on behalf of a Client during an engagement, the Client is the controller and bizz acts as processor on documented instructions, under a separate data processing agreement that sets out the subject matter, duration, categories of data subject, security measures, subprocessor arrangements, international transfer mechanisms, and deletion or return obligations at the end of the engagement. That agreement prevails over these terms on data protection matters, and we will support reasonable audit, assessment, and data subject request obligations to the extent the applicable law requires.

We maintain security practices proportionate to the work we do, including role based access control, multi factor authentication on critical systems, encryption of data in transit and at rest where our platforms support it, least privilege credential handling, secret scanning, dependency and vulnerability monitoring, code review before merge, environment separation, and background checked personnel bound by written confidentiality obligations. We describe these practices honestly and do not claim any formal certification or accreditation. If a Client requires a specific control set, we will discuss it during scoping and record what we can commit to in the SOW.

If we become aware of a security incident affecting Client data in our custody, we will investigate promptly, take reasonable containment and remediation steps, and notify the affected Client without undue delay and in any event within 72 hours of confirming the incident, with the information reasonably available at that time and updates as the investigation progresses. You are responsible for the security of your own systems, networks, devices, and credentials, and for information you choose to send us through unencrypted channels such as ordinary email or the public forms on the Site.

Warranties and Disclaimers

The Site is provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, bizz disclaims all warranties, conditions, and representations of any kind, whether express, implied, statutory, or arising from a course of dealing or usage of trade, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and quiet enjoyment. We do not warrant that the Site or any content on it is accurate, complete, current, or free of errors, and articles, benchmarks, and technical guidance may become outdated without notice.

We do not warrant that access to the Site will be uninterrupted, timely, secure, or error free, that defects will be corrected, or that the Site or the servers, analytics providers, and content delivery networks that support it are free of viruses or other harmful components. We may modify, suspend, or discontinue any part of the Site at any time, including removing content or features, without liability. You are responsible for your own systems, network, and backups, and for any losses arising from your device or connection.

For paid engagements, the only warranties bizz gives are those expressly stated in the applicable MSA or SOW. Our standard warranty is that Services will be performed in a professional and workmanlike manner by suitably skilled personnel, and that Deliverables will materially conform to the agreed specification for 30 days after acceptance, with re-performance or correction as the exclusive remedy for a breach. bizz does not guarantee any particular business outcome from software, including revenue, cost savings, conversion rates, search rankings, uptime beyond what the SOW states, model accuracy, or regulatory approval, since results depend on factors outside our control.

Limitation of Liability

To the maximum extent permitted by applicable law, neither party is liable to the other for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, anticipated savings, goodwill, business opportunity, reputation, or data, or for the cost of procuring substitute goods or services, however caused and under any theory of liability, including contract, negligence, strict liability, or otherwise, and whether or not the party was advised of the possibility of such damages and even if a limited remedy fails of its essential purpose.

The total aggregate liability of bizz arising out of or related to an engagement is limited to the total fees actually paid by the Client to bizz under the specific SOW giving rise to the claim during the 12 months immediately preceding the event that gave rise to the claim. Where a claim relates only to use of the Site and no fees have been paid, the total aggregate liability of bizz is limited to one hundred United States dollars. These caps apply in aggregate across all claims and are not multiplied by the number of claims or claimants.

The exclusions and caps above do not apply to a party's liability for fraud or fraudulent misrepresentation, for wilful misconduct, for death or personal injury caused by negligence, for the Client's obligation to pay fees properly due, or to any liability that cannot lawfully be excluded or limited. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of incidental or consequential damages, so some of these exclusions may not apply to you, in which case our liability is limited to the smallest extent permitted by the law that applies.

Each party will take reasonable steps to mitigate its losses, and no claim may be brought more than 12 months after the claimant first became aware of the facts giving rise to it. The allocation of risk in this section, in the warranties section, and in the indemnity section reflects the fees charged and is a fundamental basis of the bargain between us; without it, our pricing would be materially different. These limits apply to bizz and to our directors, officers, employees, contractors, and subcontractors, each of whom may rely on them.

Indemnification

You agree to defend, indemnify, and hold harmless bizz, its directors, officers, employees, contractors, and agents from and against any third-party claims, demands, proceedings, losses, damages, fines, and reasonable legal fees arising out of or connected with your use or misuse of the Site, your breach of these terms or of applicable law, the content, data, credentials, or materials you supply to us, and any negligent or wrongful act or omission on your part. This obligation survives termination of your use of the Site and of any engagement.

For Client engagements, the Client indemnifies bizz against claims that Client Materials, including data, content, brand assets, specifications, and third-party components the Client directs us to use, infringe or misappropriate a third party's intellectual property or privacy rights, or that the Client's use or deployment of the Deliverables violates applicable law, including sector rules for regulated activities such as financial services, healthcare, or advertising. bizz correspondingly indemnifies the Client against claims that Deliverables created originally by bizz infringe a third party's intellectual property rights, subject to the limits and exclusions in the applicable MSA.

The party seeking indemnity must give the indemnifying party prompt written notice of the claim, ordinarily within 15 days of becoming aware of it, must give the indemnifying party sole control of the defence and settlement, and must provide reasonable cooperation at the indemnifying party's expense. The indemnifying party may not agree to any settlement that imposes a non-indemnified obligation, admits fault, or restricts the other party's rights without written consent, which will not be unreasonably withheld. Failure to give prompt notice reduces the indemnity only to the extent the delay prejudices the defence.

AI-Assisted Delivery and Human Review

bizz uses artificial intelligence tooling as part of how it works. This includes AI coding assistants, code completion and refactoring tools, test generation, documentation drafting, design exploration, and analysis helpers, alongside machine learning components we build into products at a Client's request. We disclose this openly because we believe clients should know how their software is produced. AI tooling accelerates routine work; it does not replace engineering judgement, and it is never the sole author of anything we deliver to a Client.

Every artefact produced with AI assistance is reviewed by a qualified bizz engineer, designer, or analyst before it reaches a Client, and passes through the same code review, testing, security checks, and acceptance process as work written entirely by hand. Our people remain accountable for correctness, licence hygiene, security, and fitness for the agreed specification. We take reasonable steps to avoid introducing code whose provenance or licensing is unclear, and we will discuss the specific tools used on an engagement with any Client that asks.

We do not permit Client data, source code, or Confidential Information to be used to train external or third-party models. Where we use vendor AI services in delivery, we configure them for enterprise or zero data retention modes with training on customer content disabled, wherever the vendor makes that option available, and we route sensitive material away from tools that cannot meet that standard. A Client may restrict or prohibit AI tooling on its engagement by written notice, in which case we will confirm the impact, if any, on timelines and cost in a change order.

AI systems can be confidently wrong. Generated code, content, analyses, model outputs, and recommendations should be validated by the Client against its own requirements, data, and regulatory obligations before production use, particularly for decisions affecting individuals, safety, finances, or legal compliance. bizz does not warrant that AI assisted output is free of errors, bias, or omissions beyond the express warranties in the applicable SOW, and the Client remains responsible for its own acceptance testing and for any human oversight its regulators require.

Links to Third-Party Websites and Services

The Site contains links to third-party websites, tools, documentation, repositories, social media profiles, and services that bizz does not own or control. Those links are provided for convenience and reference only. Their inclusion is not an endorsement, certification, or recommendation of the linked site, its owner, its products, or its content, and it does not imply any partnership or affiliation unless we say so explicitly on the page. We do not monitor linked sites and their content can change at any time without notice to us.

When you follow a link away from www.bizz.ai you leave our environment, and the third party's own terms of use, cookie practices, and privacy policy apply to your activity there. We are not responsible for the accuracy, legality, availability, or security of third-party sites, for any data you provide to them, or for any loss or damage arising from your dealings with them. Please read their terms and privacy notices carefully before submitting information to them or downloading anything from them.

The Site also uses third-party analytics and performance services, currently Google Analytics and Vercel Analytics with Speed Insights, to understand traffic and page performance. Details of what these collect and how you can limit that collection are set out in our privacy policy and cookie information. If you operate a website and wish to link to www.bizz.ai, you may link to our homepage or to an article page in a way that is fair, does not damage our reputation, and does not falsely imply association, and we may ask you to remove a link that does not meet those conditions.

Export Controls, Sanctions, and Lawful Use

Because we serve clients across multiple jurisdictions, software, technical data, and services exchanged with bizz may be subject to export control and economic sanctions laws, including those of India, the United States, the United Kingdom, and the European Union. You represent that you are not located in, ordinarily resident in, or organized under the laws of a country or territory subject to comprehensive sanctions, that you are not a person or entity on any applicable restricted or denied party list, and that you are not acting on behalf of anyone who is.

You agree not to use, export, re-export, or transfer the Site, any technical information obtained from it, or any Deliverables in breach of those laws, and not to use them for prohibited end uses, including nuclear, chemical, or biological weapons applications, missile technology, or unlawful surveillance of individuals. If a Client engagement would require bizz to act in breach of applicable export or sanctions law, we may suspend or terminate the affected work without liability, and we will tell the Client promptly and explain the reason to the extent legally permitted.

bizz expects lawful and ethical conduct on both sides of every relationship. We do not offer, promise, give, request, or accept bribes, kickbacks, facilitation payments, or improper advantages of any kind, whether directly or through intermediaries, and we comply with applicable anti-bribery, anti-corruption, anti-money laundering, and modern slavery laws, including the Indian Prevention of Corruption Act, the United States Foreign Corrupt Practices Act, and the United Kingdom Bribery Act where they apply. Any such conduct by a Client, its personnel, or its agents in connection with an engagement is a material breach entitling bizz to terminate immediately.

Non-Solicitation of Personnel

Engagements bring Client teams into close contact with bizz engineers, designers, analysts, and delivery managers, and our business depends on retaining the people we train and deploy. During any engagement and for 12 months after it ends, neither party will directly or indirectly solicit for employment or engagement any individual of the other party who was materially involved in the work, without the other party's prior written consent. This restriction applies to employees, contractors, and subcontractors who worked on or supported the engagement during that period.

The restriction does not prevent either party from running general recruitment advertising that is not targeted at the other party's personnel, from engaging someone who responds to such advertising on their own initiative, or from hiring an individual whose relationship with the other party ended at least six months earlier for reasons unrelated to the approach. Where a party wishes to hire a person covered by this section, the sensible route is to raise it openly with the other party, and we will discuss a reasonable transition or a buyout arrangement in good faith.

If a party breaches this section, the parties agree that actual damages would be difficult to calculate, and the hiring party will pay the other a recruitment and replacement fee equal to 50 percent of the individual's first year total compensation in the new role, as a genuine pre-estimate of loss rather than a penalty. Payment of that fee is the full remedy for the breach, and nothing in this section restricts any individual's freedom to choose where they work or limits rights that cannot lawfully be restricted.

Client Responsibilities and Dependencies

Software delivery is collaborative, and our estimates and commitments assume active Client participation throughout. The Client is responsible for nominating an empowered decision maker, responding to questions, approvals, and review requests within the timeframes agreed in the SOW, ordinarily five business days, providing accurate requirements and acceptance criteria, and attending planning, demonstration, and retrospective sessions. Delay or ambiguity in these areas is the single most common cause of schedule slippage on projects, and it affects cost as well as timing on time and materials engagements.

The Client is also responsible for providing timely access to the systems, environments, credentials, licences, test data, third-party accounts, and stakeholders that the work requires, and for holding the rights necessary to give us that access. Where the Client supplies content, brand assets, specifications, or third-party components, the Client warrants that it is entitled to do so and that our agreed use will not infringe anyone's rights. Any third-party subscription, cloud, or licence fees needed to build or run the software are the Client's cost unless the SOW says otherwise.

If a Client dependency is late or an approval is outstanding, bizz will flag it in writing, and agreed dates move by at least the length of the delay. Where personnel are held idle because of a Client delay, the SOW may provide for standby charges or reallocation of the team, and we will always discuss options before either applies. Acceptance testing is the Client's responsibility, and where a Deliverable is put into production use it is treated as accepted, whether or not formal sign off has been recorded in the tracker.

Term, Suspension, and Termination

These terms apply from the moment you first access the Site and continue for as long as you use it. You may stop using the Site at any time, and you can unsubscribe from our newsletter using the link in any email we send or by writing to hello@bizz.ai, and we will action the request within five business days. Provisions that by their nature should survive, including intellectual property, feedback, confidentiality, disclaimers, limitation of liability, indemnification, non-solicitation, export compliance, and governing law, survive any termination.

bizz may suspend, restrict, or terminate your access to the Site, or to any environment or resource we have provided, at any time and without prior notice where we reasonably believe you have breached these terms, where your activity threatens the security, integrity, or availability of the Site or of other users, where we are required to do so by law or by a service provider, or where an account or enquiry appears fraudulent. Where circumstances allow, we will tell you why and give you an opportunity to remedy the issue.

Termination of a paid engagement is governed by the applicable MSA or SOW, which will set out notice periods, wind down assistance, transition support, and the treatment of work in progress. As a general matter, fees for work performed and non-cancellable commitments made up to the effective date of termination remain payable, and transfer of Deliverables and any assignment of intellectual property is conditional on payment of all outstanding amounts. Termination of an engagement does not by itself end your obligations under these terms in respect of continued use of the Site.

Changes to These Terms and Notices

bizz may update these terms from time to time to reflect changes in our services, our technology, our operating practices, or the law. When we do, we will revise the effective date shown on this page and post the updated version at www.bizz.ai. For changes that materially reduce your rights or materially increase your obligations, we will make reasonable efforts to give at least 15 days notice before they take effect, for example through a banner on the Site or a message to newsletter subscribers where we hold a valid email address.

Your continued use of the Site after an update takes effect means you accept the revised terms. If you do not accept them, your remedy is to stop using the Site. Changes to these terms do not alter the terms of any signed MSA, SOW, DPA, or NDA, which can be amended only in writing signed by both parties as those agreements provide. We recommend that regular users of the Site review this page periodically and keep a copy of the version in force when they engaged with us.

Notices to bizz under these terms should be sent by email to hello@bizz.ai and are deemed received on the next business day after transmission, provided no delivery failure is received. Notices to you may be sent to the email address you provided through a Site form or named in an engagement, or posted on the Site where no address is available. Contractual notices under an MSA or SOW must follow the notice provisions of that agreement. Urgent operational matters can also be raised by phone on +91 8799379425 during Indian business hours, with written confirmation to follow.

Governing Law, Dispute Resolution, and General Provisions

These terms and any dispute or claim arising out of or in connection with them, including non-contractual disputes, are governed by the laws of India, without regard to conflict of law principles and excluding the United Nations Convention on Contracts for the International Sale of Goods. Subject to the arbitration provision below, the courts at Ahmedabad, Gujarat, India have exclusive jurisdiction. Where a signed MSA specifies a different governing law, seat, or forum for a particular engagement, that agreement prevails for disputes arising under it.

Before commencing formal proceedings, the parties will attempt to resolve any dispute in good faith. The complaining party will send a written description of the dispute to the other, and senior representatives of both parties will confer, by video call if necessary, within 30 days of that notice. If the dispute is unresolved 45 days after the notice, it will be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996, before a single arbitrator appointed by agreement, with the seat and venue at Ahmedabad, India, and proceedings conducted in English. Either party may still seek urgent injunctive relief from a competent court.

Neither party is liable for any failure or delay in performance caused by events beyond its reasonable control, including natural disasters, epidemics, war, terrorism, civil unrest, strikes, government action, changes in law, sustained failures of power, internet, cloud, or telecommunications infrastructure, and large scale cyber attacks, provided the affected party notifies the other promptly and uses reasonable efforts to mitigate. If a force majeure event continues for more than 45 consecutive days, either party may terminate the affected engagement on written notice without further liability, subject to payment for work already performed.

If any provision of these terms is held invalid or unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible, and the remaining provisions continue in full force. No waiver of any breach operates as a waiver of any other or later breach, and no failure or delay in enforcing a right waives that right. You may not assign or transfer these terms without our prior written consent, while bizz may assign them to an affiliate or to a successor in connection with a merger, reorganization, or sale of substantially all of its assets.

The parties are independent contractors. Nothing in these terms creates a partnership, joint venture, agency, franchise, or employment relationship, gives either party authority to bind the other, or creates rights for any third party who is not a party to them. These terms, together with our privacy policy and any signed engagement agreements, are the entire agreement between us regarding the Site and supersede any prior understandings on that subject. Finally, and to repeat the point made earlier, this document is general information rather than legal advice, and you should ask your own counsel to review any agreement before you sign it.